Junior Sales & Admin Assistant | Ahangama
Job Title: Junior Sales & Admin Assistant
Location: Olive Yu Jewellery, Ahangama, Sri Lanka
Position Type: Full-time (5.5 days/week)
We’re looking for a dependable, proactive Junior Sales & Admin Assistant to support our sales and operations team. You’ll play a key supporting role in keeping our showroom running smoothly — helping with customers, handling admin tasks, keeping things organised behind the scenes, and assisting our senior team members as needed.
This is not just a shop assistant role — we’re looking for someone with a good head on their shoulders, confidence with communication, and the initiative to jump in and help wherever it’s needed.
We’re happy to provide training to the right person — but training is only offered to those who are truly committed to learning. If you're enthusiastic, quick to pick things up, and genuinely interested in being part of a creative, design-focused business, we’ll support you every step of the way. This role isn’t for someone just looking for any job. We’re looking for someone who shows up with energy, takes feedback well, asks questions, and wants to grow. If that sounds like you, we’d love to hear from you.
Key Responsibilities
Customer Support
- Greet and assist customers warmly and professionally
- Help explain basic product details to customers in English
- Assist the Senior Sales Lead on the floor during busy times
Offer care instructions and help with packaging
Admin & Operations
- Reply to WhatsApp and Instagram messages professionally
- Support workshop bookings and help keep records organised
Assist with product labelling, stock lists, and printing documents - Use Google Sheets, basic emails, and other systems to support store functions
- Keep the showroom tidy and well-stocked
Flexibility & Support
- Travel to Hiriketiya if needed to support the team there
- Help with events, photography days, or extra weekend hours during peak seasons
- Support the jewellery and marketing teams with small errands or admin tasks
Who We’re Looking For
- Minimum 2 years of work experience in any field (retail, admin, hospitality, or customer service)
- Basic English skills (spoken and written) – must be confident communicating with international customers
- Basic computer skills – able to type, use Google Sheets, email, and WhatsApp confidently
- Well-presented, polite, and friendly
- Organised, punctual, and takes initiative
- Willing to learn and open to training
- Able to work in Ahangama full time, and travel to Hiriketiya if needed
What You’ll Get
- A respectful, supportive workplace in a beautiful store environment
Comprehensive training in sales, jewellery, and customer service
- Opportunity to grow into more senior roles
- Staff bonuses and performance-based incentives
If you’re organised, confident, and ready to learn, this could be the perfect stepping stone into the world of design, retail, and creativity.
